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Quick Start Guide
Getting started on the ShiftKey app is easy. But before you can start picking up shifts, you'll need to set up your account and verify that you're eligible to work. That might take some time (as background checks and drug screens tend to do), but if you follow the steps outlined below, you'll be working before you know it.
Sign Up on the Web
1
Fill Out Basic Info
Provide your name, email, and phone number and create a password. Then read and accept the ShiftKey Terms of Service (TOS) and Privacy Policy. Now you’ve created your account! But you’re not done yet. Move to step 2.
2
Select Your Home Base
Enter the zip code that matches the city/area where you’d like to pick up shifts. Move to step 3.
3
Enter Your Mailing Address
Choose where you’d like to receive important documents, such as tax forms and your PayCard (if you’d like to be paid the business day after your shift has been verified). Move to step 4.
4
Choose Your Specialty
In this case, “specialty” means the role you’re licensed for, such as RN, LVN, CNA, OT, etc. Move to step 5.
5
Add Your Skills
Examples include acute care, long-term care, etc. Select all that apply. Move to step 6.
6
Sign the Hep B Attestation
7
Add Occupational & Accident Insurance (OAI) and Medical Malpractice Insurance Information, or Opt-In to Purchasing it via the ShiftKey Platform.
As you already know, the ShiftKey TOS requires all independent healthcare professionals to carry OAI and medical malpractice insurance. Move to step 8.
8
Complete IRS Form W-9
9
Enter Your Date of Birth
10
Choose How You'd Like to be Paid
11
Head to the Application Status Page
Under licensing, enter your license number.
Under documents, upload your government-issued photo ID, a valid TB test, and a current CPR certification card, along with any requested optional documents. Move to step 12.
🔔 Optional documents are optional. But some facilities require these documents, so if you don't upload them, you won't see shifts from these facilities. Head to the FAQ if you have any questions about how to upload documents or what documents are acceptable.
12
Request a Drug Screen and Background Check
From the application status page, request a drug screen.
You’ll receive an email from our third-party vendor, Checkr, with further instructions. Head to the FAQ if you have any questions about what to do once you get the email.
Make sure you set up your drug screening appointment and attend it. Once the drug screen clears, you’ll move to the last step of the process, which is requesting and passing a background check. Move to step 13.
🔔 You will not be able to request a background check until you pass the drug screen. If you are not prompted to schedule a drug screen, then you are not required to complete one.
13
You're Done for Now!
Sign Up on the App
1
Fill Out Basic Info
Provide your name, email, and phone number and create a password. Then read and accept the ShiftKey Terms of Service (TOS) and Privacy Policy. Now you’ve created your account! But you’re not done yet.
After you create your account, you’ll have the option to turn on notifications so that you’ll always know about available shifts and payments. Move to step 2.
2
Choose Your Licensed Specialty
3
Enter Your Date of Birth and Social Security Number (SSN)
Your date of birth and/or SSN could be needed for license verification, state background checks, and/or registry checks.
You can browse shifts before you provide this information, but you won't be able to see most shift details, bid on shifts, or book shifts. Move to step 4.
4
From the Success Screen...
Click “Explore Shifts.”
Click on any shift.
Click on the yellow bar at the top of the app, where it says, "Finish setup to request shift."
Then click the green button under "Professional Info" that says, "Finish setting things up." Move to step 5.
5
Upload Documents
Click the section that says "Documents."
Upload your government-issued photo ID, a valid TB test, and a current CPR certification card. Move to step 6.
6
Sign the Hep B Attestation
7
Complete IRS Form W-9
8
Add Occupational & Accident Insurance (OAI) and Medical Malpractice Insurance Information, or Opt-In to Purchasing it via the ShiftKey Platform
9
Click the Green Arrow at the Top Left of Your Screen Until You Return to the Professional Info Screen
10
Request a Drug Screen
From the Professional Info screen, click “Drug Screen.” Then click the green button that says, “Request Drug Screen.”
You’ll receive an email from our third-party vendor, Checkr, with further instructions. Head to the FAQ if you have any questions about what to do once you get the email.
Make sure you set up your drug screening appointment and attend it. Once the drug screen clears, you’ll move to the last step of the process, which is requesting and passing a background check. Move to step 11.
🔔 You will not be able to request a background check until you pass the drug screen. If you are not prompted to schedule a drug screen, then you are not required to complete one.
11
Add Your Skill Settings
Examples include acute care, long-term care, etc. Select all that apply.
Click the green arrow at the top left of your screen until you return to the screen with two green buttons. Move to step 12.
12
Click the Green Button Under "Account Info" that says, "Finish Setting Things Up"
13
Select "Payment Method," then Choose How You'd Like to be Paid
14
You're Done for Now!